Support Center

Guides, tips, and FAQs to optimize your SyncDrop experience.

Windows
macOS
iPhone / iPad
Android
📸 Cameras

How to change network from "Public" to "Private"?

On Windows, discovery may be limited if your network is set to "Public". Follow these steps to change it to "Private" for optimal sync performance:

1. Open Settings > Network & Internet.

2. Select your connection type (Wi-Fi or Ethernet).

3. Click your network and change the Network profile type to Private.

4. Restart SyncDrop client.

How to use Studio Mode on Windows?

Studio Mode turns your PC into a real-time gallery, perfect for creative sessions or presentations.

1. Enable Studio Mode in the Settings page.

2. Capture photos on your phone; your PC will automatically show a large preview window.

3. Use Left/Right arrow keys to navigate history. Fullscreen is supported.

How to use Studio Mode on macOS?

Take advantage of macOS Retina displays for professional presentations.

1. Check Enable Studio Mode in the Settings view.

2. Keep the app running; photos will appear instantly in window or fullscreen mode.

3. Includes thumbnail trip and arrow key navigation for quick selection reference.

How to Reduce iOS Paste Prompts?

Due to iOS 16+ privacy features, SyncDrop may show a permission prompt when syncing the clipboard cross-device. You can change this in settings for a smoother experience:

1. Open iPhone Settings > SyncDrop.

2. Tap Paste from Other Apps.

3. Change the option from 'Ask' to Allow. This enables seamless sync without constant prompts.

How to use Studio Mode on iPhone?

Turn your iPhone into a professional camera shutter and monitor with your PC/Mac.

1. Enable 'Studio Mode' on your Mac/PC.

2. Take a photo in SyncDrop's app; the PC will automatically show a fullscreen preview.

How to use Wi-Fi Direct for faster transfers?

Wi-Fi Direct allows devices to connect directly without a router, offering faster speeds for large files.

To send files via Wi-Fi Direct:

1. On your Android device, select the files you want to send in SyncDrop and choose 'Share via Wi-Fi Direct'.

To receive files via Wi-Fi Direct:

1. On the receiving device (PC/Mac/another Android), ensure SyncDrop is open and ready to receive.

2. Accept the incoming connection request.

Coming soon...