Data Deletion Policy

Last updated: January 2026

1. Overview

SyncDrop is designed to operate without creating user accounts and does not maintain a centralized user database. Most of your data is stored locally on your devices or within third-party services that you connect (such as Google Drive, Google Photos, NAS, or other cloud/storage platforms).

This page explains what data may exist, where it is stored, and how you can request or perform deletion.

2. Data We Do Not Store

SyncDrop does not store the following on its own servers:
  • Your photos, videos, files, or text messages
  • Your cloud storage credentials
  • Personal identification information (such as name, email address, or phone number)
All file transfers and synchronization occur directly between your devices and the third-party services you configure.

3. Data That May Be Collected

SyncDrop may collect limited technical and usage data through Firebase, including:
  • Crash reports and diagnostic logs
  • Basic app interaction events (such as menu clicks and feature usage)
  • Device and app version information
This data is used solely for improving app stability and performance.

4. How to Delete Your Data

4.1 Deleting Your Files and Media

Since SyncDrop does not store your files on its own servers, you can delete your photos, videos, and files directly from:
  • Your local devices
  • Your connected cloud services (e.g., Google Drive, Google Photos)
  • Your NAS or other storage platforms
Deletion in those services is governed by their respective policies.

4.2 Deleting Analytics and Crash Data

If you would like to request deletion of analytics or crash data associated with your device, you may contact us at:

Email: support@syncdropapp.com

Please include:
  • The app name (SyncDrop)
  • Your device type and operating system
  • The approximate date and time of your request
We will make reasonable efforts to process your request in accordance with applicable data protection laws and Firebase's data retention policies.

5. Third-Party Services

Data stored in third-party services (such as Google Drive, Google Photos, NAS providers, or cloud platforms) is subject to their own data deletion and retention policies.

SyncDrop does not have the ability to delete or modify data stored on those platforms on your behalf.

6. Retention Period

  • Crash and analytics data collected via Firebase is retained according to Firebase's default retention settings, unless deletion is requested.
  • SyncDrop does not maintain long-term storage of user-generated content.

7. Changes to This Policy

We may update this Data Deletion Policy from time to time. Any changes will be posted on this page with an updated 'Last updated' date.

8. Contact

If you have any questions about this policy or data deletion requests, please contact:

Email: support@syncdropapp.com